Document Type


Lead Author Type

CIS Masters Student


Dr. Gregory Schymik,

Embargo Period



Dominion Systems’ current account receivables (AR) system is out dated and unable to be maintained. The process that has resulted from the evolution of the AR system has left the company working for the application rather than the application working for the company. To address the AR process issues and help decide the next stage of their AR application, Dominion is going to introduce an Enterprise Architecture (EA). By using The Open Group Architecture Framework to guide them through this transition, Dominion has not only created a new application but has put in place a foundation for the documentation of all of their processes and infrastructure. This paper describes the start of Dominion’s EA journey that led to the development of their new AR system.