Evaluation of Online E-commerce Systems

Document Type


Lead Author Type

CIS Masters Student


Dr. D. Robert Adams, adamsr@gvsu.edu

Embargo Period



An online presence for small businesses has become very important in recent time. An online presence helps small businesses attract new customers, and allows it to target a wider audience. However many small businesses do not have IT departments to build and maintain an e-commerce system. This project assess the many different systems available today to build and maintain e-commerce websites. Examples include Wordpress, Shopify, Wix, and more. To assess these, three different e-commerce websites were build, using three different tools, all meeting a common set of certain. The tools were then evaluated using a consistent set of criteria. Shopify is the best tool for small business with no IT or any technical knowledge. However with even a little technical knowledge and patience, small businesses can use Wordpress to build and maintain an e-commerce website, giving them access to more features and much greater flexibility.

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