Enterprise Resource Planning and Business Process

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Dr. Christian Trefftz, trefftzc@gvsu.edu

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Enterprise resource planning system is a multi-module information systems application which assists in improving organization’s performance by integrating activities of various departments. An ERP typically requires re-engineering of business processes which may be continuous or radical. While BPR on the other hand is mostly a radical re-design of business process to achieve dramatic improvements. Our study mainly focuses on different case studies involving ERP and BPR implementations. Case studies of both successful and failure ERP implementations were observed based on reasons for choosing the particular vendor, software package, success or failure factors, and also the amount and effort of re-engineering applied to ERP system or business process or both. The major reasons for ERP or BPR implementation, vendor selection and failure or success factors were observed.

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