ScholarWorks@GVSU

Research Symposium, A. Scott Rood
Faculty Scholarly Dissemination Grants

Examining the importance of Culture, Gender and Individual Differences in Customers, A. Scott Rood, Joanna Dziadkowiec
Faculty Scholarly Dissemination Grants

Which are greater today, cultural or individual differences in customers? Research lessons for resorts to consider, A. Scott Rood
Faculty Scholarly Dissemination Grants

An Analysis of Compensation Patterns and Job Satisfaction Issues of Resort Recreation Professionals, A. Scott Rood, Andrew Holdnak
Journal of Tourism Insights

Applying the DINESERV and IPA Methods to a Cross Cultural Comparison of Quality Service Gaps, A. Scott Rood, Joanna Dziadkowiec
Great Lakes Hospitality & Tourism Educators Conference

Understanding Generational Diversity in the Workplace: What Resorts Can and are Doing, A. Scott Rood
Journal of Tourism Insights