2011
Saturday, January 1st
12:00 AM

A Case Study of International Cooperative Learning Between American and Chinese Students

Suosheng Wang, Indiana University - Indianapolis
Kun Lai Ph.D., Sun Yat-sen University, Guangzhou, China

12:00 AM

A Study of Restaurateurs' Attitudes and Practices in Relation to Obesity

Gary "Lee" Frantz Ph.D., Southeast Community College Area
Chanda Walter M.S., RPhT, South Dakota State University
Kendra K. Kattleman Ph.D., RD, LN, South Dakota State University

12:00 AM

Alcohol Consumption Among Hospitality and Nonhospitality Majors: Is it an Issue of Personality

Carl P. Borchgrevink Ph.D., Michigan State University
Henrik C. Borchgrevink, Chiang Mai, Thailand and Oslo, Norway
Michael P. Sciarini Ph.D., Michigan State University

12:00 AM

Applying the DINESERV and IPA Methods to a Cross Cultural Comparison of Quality Service Gaps

A. Scott Rood, Grand Valley State University
Joanna Dziadkowiec, University of Economics – Krakow, Poland

12:00 AM

Are Loyalty Program Members More Loyal than Nonmembers?

MiRan Kim Ph.D., Michigan State University
Christine Vogt Ph.D., Michigan State University
Bonnie Knutson, Michigan State University

12:00 AM

Consumer Perception of Boutique Hotel: A Pilot Study

Jellna Chung, Graduate Student, Michigan State University
SeungHyun Kim Ph.D., Michigan State University

12:00 AM

Exploring E-Service Quality of Online Hotel Booking Web Sites

Sungsik Yoon, Michigan State University
SeungHyun Kim Ph.D., Michigan State University

Grand Valley State University

12:00 AM

Factors Impacting Hotel Market Performance

A.J. Singh Ph.D., Michigan State University
Raymond S. Schmidgall Ph.D., Michigan State University
SeungHyun Kim Ph.D., Michigan State University
Zhen Zhang, Michigan State University

12:00 AM

Fundraising Strategies of Nonprofit Organizations: Measuring ROI and Success in a Time of Economic Crisis

Leslie Jablonski, Michigan State University
Jeff Beck, Michigan State University

12:00 AM

Handwashing Behaviors in Food Service Establishment Restrooms: An Observational Study

JaeMin Cha Ph.D., Michigan State University
Carl Borchgrevink Ph.D., Michigan State University
SeungHyun Kim Ph.D., Michigan State University

12:00 AM

Identifying Perceived Attributes of Japanese Restaurants

Haeik Park, Graduate Student, Michigan State University
JaeMin Cha Ph.D., Michigan State University

12:00 AM

Jocks and Jills: The Case of the Restaurant Turnaround

Jeffery Elsworth Ph.D., Michigan State University

12:00 AM

Relationships Among Experiential Marketing, Experiential Value, Customer Satisfaction, and Customer Loyalty: An Empirical Investigation of Korea's Upscale Hotels

Dongsun Kim, Graduate Student, Michigan State University
SeungHyun Kim Ph.D., Michigan State University

12:00 AM

Travel Marketing Collaboration Effectiveness: What Metric Count

Michael E. Ricco, Kalamazoo College

12:00 AM

Using 'Personalities' as a Viable Option for the Development of Niche Tourism

Robert Nash Ph.D., Grand Valley State University
Paul Stansbie, Grand Valley State University

12:00 AM

Using Excel to Teach Hospitality Financial Statement Analysis

George R. Conrade, University of Delaware

12:00 AM