Holland campus, design thinking, innovation, achievement gap, Hispanic community, cultural divide
Throughout the winter 2017 semester our interdisciplinary team utilized the design thinking process to redefine the purpose of the Grand Valley Holland Meijer Campus. As a process for collaborative and creative problem solving on complex challenges, Design Thinking requires empathizing with community stakeholders, iterative integration of insights, ideation, prototyping and testing. Through this process we have identified creative possibilities designed to support and enhance both Grand Valley State University’s Holland campus as well as the community of Holland. Our final prototype optimizes engagement with the campus. While an incredibly large and challenging undertaking, this experience confirmed that the design thinking process can create innovative, context-sensitive solutions to complex and initially overwhelming problems. Our team hopes that the design thinking model can be used to further improve the GVSU Holland campus and that our results will inspire effective innovation beyond our expectations.
Cousino, Benjamin R.; Gillespie, Nathan P.; Miller, Shelby; Pete, Sue; Shepherd, Elizabeth A.; and Sheridan, Philip M., "Building Bridges" (2017). Undergraduate Research. 31.