Change Management, Change Readiness, Team work, Human-Centered, Leadership, Facilitation


Leadership Studies | Library and Information Science


Can you think of a time when you have thrived through change? What made that possible? How did the change effort center on organizational values and engage those impacted? Most traditional change management practices focus on process and implementation over listening, compassion, and healing. By using human-centered change leadership approaches, we will explore ways to align change efforts with organizational values. We will identify factors that can lead to a change that harness the strengths of the team, while also make space for voices to be heard. Together, participants will consider how the Bridges’ Transition Model enables effective and compassionate communication through change and how the Appreciative Inquiry approach can lead to empowering colleagues in order to build engagement and a shared vision for outcomes. Whether leading change, collaborating towards it, or affected by it, these tools will create space to name concerns while shifting to a solutions-oriented frame in order to gain momentum towards sustainable change. Session participants will: Understand the basic components of human-centered change Gain awareness of tools to facilitate engaged change leadership Deepen their understanding of how to communicate effectively and compassionately during change efforts.


This presentation was given at the 2021 ALAO Conference.