Library and Information Science


Doing more with less is a challenge facing all libraries. Staff sizes are trending down while technical services work load remains the same or is increasing; at the same time, there are new and emerging areas of focus for libraries. Grand Valley State University Libraries have made a commitment to exploring any opportunity to outsource or streamline workflows. Presenters will discuss specific examples that utilize outsourcing opportunities as well as batch processing to keep up with the work demand and benefit the library. Positives and negatives of these experiences will be explored. Factors to be discussed will include cost, staff time, quality of work, vendor, platform, and access issues. The audience can expect to learn what factors to consider in exploring outsourcing opportunities and how to identify the appropriate ways to streamline workflows through batch processing. The experience of the presenters will hopefully help others as they weigh these considerations.