A Comparison of Administrator Satisfaction with Contract Versus Self-Operated Food Service in Long-Term Care
Abstract
Demand for long-term care continues to grow as more of America's population is aging. Food service in particular needs to be researched because the quality of the meal service provided at long-term care facilities has a profound impact on the resident's quality of life. Food service in long-term care facilities is either self-operated by the facility or contracted to an external company. A survey regarding the food service provider and satisfaction with the current food service program was sent to long-term care administrators in the state of Michigan. The study was conducted to determine whether long-term care administrators in Michigan were more satisfied with self-operated or contract managed food service. The analyzed data will help long-term care administrators make more informed decisions regarding which type of food service to employ at their facility.
A Comparison of Administrator Satisfaction with Contract Versus Self-Operated Food Service in Long-Term Care
Kirkhof Center KC12
Demand for long-term care continues to grow as more of America's population is aging. Food service in particular needs to be researched because the quality of the meal service provided at long-term care facilities has a profound impact on the resident's quality of life. Food service in long-term care facilities is either self-operated by the facility or contracted to an external company. A survey regarding the food service provider and satisfaction with the current food service program was sent to long-term care administrators in the state of Michigan. The study was conducted to determine whether long-term care administrators in Michigan were more satisfied with self-operated or contract managed food service. The analyzed data will help long-term care administrators make more informed decisions regarding which type of food service to employ at their facility.