A Comparison of Selected Effects of RBC Implementation on Two Units
Abstract
Relationship Based Care (RBC) is a care delivery model in nursing at Spectrum Health that has been promoted as a means of improving quality of care within direct care patient settings (Manning-Walsh, et al., 2004). RBC works by focusing on the relationships among self, team members, and patients and families (Koloroutis, Felgen, Person, Manthey, & Kinnaird, 2004). The purpose of this study is to analyze and compare the impact of RBC perceived by the staff of two units throughout the stages of RBC implementation. Specifically it is hypothesized that throughout the phases of RBC implementation, units will vary in their perceptions of quality of care, view of management, employee satisfaction, and report of tangible actions.
A Comparison of Selected Effects of RBC Implementation on Two Units
Henry Hall Atrium 84
Relationship Based Care (RBC) is a care delivery model in nursing at Spectrum Health that has been promoted as a means of improving quality of care within direct care patient settings (Manning-Walsh, et al., 2004). RBC works by focusing on the relationships among self, team members, and patients and families (Koloroutis, Felgen, Person, Manthey, & Kinnaird, 2004). The purpose of this study is to analyze and compare the impact of RBC perceived by the staff of two units throughout the stages of RBC implementation. Specifically it is hypothesized that throughout the phases of RBC implementation, units will vary in their perceptions of quality of care, view of management, employee satisfaction, and report of tangible actions.