Date Approved


Graduate Degree Type


Degree Name

Computer Information Systems (M.S.)

Degree Program

School of Computing and Information Systems


The benefits of Information Technology (IT) in for-profits have been studied since the early 1970’s. These benefits, including increases in productivity, necessitate investments in resources, human capital and strategic plans. This triangle of investments is crucial to the success of IT implementation and its correlation to a positive fiscal bottom line. The impact on nonprofits has only been studied since the late 1980’s. This study has evaluated what makes an IT project successful for nonprofits and why. The methodology used is triangulation, which blends three types of data to provide multiple viewpoints: face-to-face interviews, surveys and research. This will ascertain which IT investments enhance or diminish a nonprofit organization’s productivity and effectiveness.


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