Considering the Critical Success Factors for ERP Implementation

Document Type

Capstone

Advisors

Dr. Christian Trefftz, trefftzc@gvsu.edu

Embargo Period

8-16-2010

Abstract

The goal of implementing Enterprise Resource Planning (ERP) is to automate one or more business processes of an organization to improve the way business is carried out, and to increase profits with an effective use of resources. Implementing an ERP system and adapting it to the business process is a challenging task. A company must know their exact business needs to be able to consider if an ERP is the best solution for the existing issues. As said, an ERP implementation is a challenging task; we have done a literature review and collated the critical success factors which affect the success and failure of ERP projects. We also discussed two models used for ERP implementation a Six Stages Model and Conceptual Framework Model. We have collected a refined set of critical success factors and explained how they could affect the success of an ERP project. We also focused on the key players and key activities which are involved during the entire project. ERP implementation helps keep each task inline with the business goals and helps in the successful execution of business processes.

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