Date Approved
4-13-2022
Graduate Degree Type
Project
Degree Name
Nursing (D.N.P.)
Degree Program
Health Professions
First Advisor
Dr. Heather Chappell
Second Advisor
Dr. Marie VanderKooi
Academic Year
2021/2022
Abstract
Abstract
Care management (CM) services offered in primary care settings are used to increase patient engagement in self-care and improve communication between patients and health care providers. The aim of this article is to describe the creation of an evidenced-based toolkit within an urban health center that addresses the structures, processes, and outcome measures necessary for the development of a sustainable CM program. Based on the findings from an organizational assessment and comprehensive literature synthesis, several policies, procedures, and workflow diagrams of processes within the health center were created to guide the implementation of a CM program.
ScholarWorks Citation
Butler, April M., "Development of a Care Management Program within an Urban Health Center" (2022). Culminating Experience Projects. 104.
https://scholarworks.gvsu.edu/gradprojects/104
