Event Title
Impact of EHR Usability on Provider Efficiency and Patient Safety
Location
Hager-Lubbers Exhibition Hall
Description
Healthcare organizations may reap substantial benefits when transitioning to electronic health records (EHRs), such as decreased healthcare costs and better care. However, severe unintended consequences from implementation and design of these systems have emerged. Poorly implemented EHR systems may endanger the integrity of clinical or administrative data. That in turn can lead to errors that may jeopardize patient safety or decrease quality of care. In addition, poor design quality of EHRs can significantly increase the mental workload of clinicians, thereby increasing frustration, reducing user satisfaction, and causing unproductive workarounds. Our literature review identified how EHR implementation and design can impact clinical use, workload, patient safety, and quality. This literature review contributes to efforts on how to improve accuracy, reliability, and integrity of healthcare information as stored in EHRs.
Impact of EHR Usability on Provider Efficiency and Patient Safety
Hager-Lubbers Exhibition Hall
Healthcare organizations may reap substantial benefits when transitioning to electronic health records (EHRs), such as decreased healthcare costs and better care. However, severe unintended consequences from implementation and design of these systems have emerged. Poorly implemented EHR systems may endanger the integrity of clinical or administrative data. That in turn can lead to errors that may jeopardize patient safety or decrease quality of care. In addition, poor design quality of EHRs can significantly increase the mental workload of clinicians, thereby increasing frustration, reducing user satisfaction, and causing unproductive workarounds. Our literature review identified how EHR implementation and design can impact clinical use, workload, patient safety, and quality. This literature review contributes to efforts on how to improve accuracy, reliability, and integrity of healthcare information as stored in EHRs.