Date Approved

7-30-2025

Graduate Degree Type

Project

Degree Name

Education-Higher Education (M.Ed.)

Degree Program

Education Leadership & Counseling

First Advisor

Dr. Karyn Rabourn

Academic Year

2024/2025

Abstract

The purpose of this project is to explore the causes and effects of burnout in financial aid staff and what potential strategies could be implemented to support staff experiencing burnout. Lack of work-life balance and increased work-related stress are a few causes of burnout seen throughout the literature. The intention of this project is to create a workshop that provides managers and directors with the necessary tools to identify the sign of burnout in their employees and provide the necessary support to mitigate the effects of burnout. Addressing and preventing burnout in financial aid staff will increase staff retention and overall student success.

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