A Comparison of Selected Effects of RBC Implementation on Two Units

Presentation Type

Poster/Portfolio

Presenter Major(s)

Nursing

Mentor Information

Elaine Van Doren, vandoree@gvsu.edu

Department

Kirkhof College of Nursing

Location

Henry Hall Atrium 84

Start Date

13-4-2011 9:00 AM

End Date

13-4-2011 10:00 AM

Abstract

Relationship Based Care (RBC) is a care delivery model in nursing at Spectrum Health that has been promoted as a means of improving quality of care within direct care patient settings (Manning-Walsh, et al., 2004). RBC works by focusing on the relationships among self, team members, and patients and families (Koloroutis, Felgen, Person, Manthey, & Kinnaird, 2004). The purpose of this study is to analyze and compare the impact of RBC perceived by the staff of two units throughout the stages of RBC implementation. Specifically it is hypothesized that throughout the phases of RBC implementation, units will vary in their perceptions of quality of care, view of management, employee satisfaction, and report of tangible actions.

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Apr 13th, 9:00 AM Apr 13th, 10:00 AM

A Comparison of Selected Effects of RBC Implementation on Two Units

Henry Hall Atrium 84

Relationship Based Care (RBC) is a care delivery model in nursing at Spectrum Health that has been promoted as a means of improving quality of care within direct care patient settings (Manning-Walsh, et al., 2004). RBC works by focusing on the relationships among self, team members, and patients and families (Koloroutis, Felgen, Person, Manthey, & Kinnaird, 2004). The purpose of this study is to analyze and compare the impact of RBC perceived by the staff of two units throughout the stages of RBC implementation. Specifically it is hypothesized that throughout the phases of RBC implementation, units will vary in their perceptions of quality of care, view of management, employee satisfaction, and report of tangible actions.