User Experience At Grand Valley State University: Training Students Who Take the Lead in Staffing the Library’s Single Service Point

Authors

Kristin Meyer, Grand Valley State UniversityFollow
Maya Hobscheid, Grand Valley State UniversityFollow
Kristin Kerbavaz, Grand Valley State University
Kiersten Quilliams, Grand Valley State UniversityFollow

Keywords

Library training; Library student employees; Student employee training; Mary Idema Pew Library

Document Type

Article

Disciplines

Library and Information Science

Abstract

This chapter overviews the training plan for Grand Valley State University Libraries’ User Experience Student Assistants, the student colleagues who take the lead in staffing the single service desk at the Mary Idema Pew Library Learning and Information Commons.

Comments

Original Citation:

Chapter citation: Meyer, K., Hobscheid, M., Kerbavaz, K. & Quilliams, K. (2021). User experience at Grand Valley State University: Training students who take the lead in staffing the library’s single service point. In M. O’Kelly & J. Torreano (Eds.), Training research consultants: A guide for academic libraries (pp. 391-420). Chicago, IL: Association of College and Research Libraries.

ScholarWorks Citation

Meyer, Kristin; Hobscheid, Maya; Kerbavaz, Kristin; and Quilliams, Kiersten, "User Experience At Grand Valley State University: Training Students Who Take the Lead in Staffing the Library’s Single Service Point" (2021). Books and Contributions to Books. 31.
https://scholarworks.gvsu.edu/library_books/31