Accessibility, Inclusion, Inclusive hiring, Management, Leadership, Libraries


Interpersonal and Small Group Communication | Library and Information Science


Have you ever wondered if the interview process could be a kinder, more accessible experience, meant to develop connections? Would you like to critically examine practices in the hiring process to ensure empathy to applicants going through the process? In taking a closer look at our own practices, collaborating with the Office of Inclusion and Equity, we have made changes, which have led to a more positive experience for candidates and our organizational outcomes.


Beaubien, S., Bélanger, A., & Ayotte, S. (2019). Towards High-Empathy Hiring: Implementing Leading Practices for More Inclusive Recruitment. Full Presentation presented at the Michigan Academic Library Association Annual Conference, Saginaw Valley State University.