Fly from Grand Rapids: Making Flying Out of GRR More Appealing

Presentation Type

Poster/Portfolio

Presenter Major(s)

Statistics

Mentor Information

Sango Otieno, Paul Stansbie

Department

Statistics, Hospitality and Tourism Management

Location

Henry Hall Atrium 8

Start Date

11-4-2012 9:00 AM

Keywords

Mathematical Science

Abstract

At the beginning of 2010 Gerald R. Ford International Airport (GRR) was named the 2nd most expensive airport to fly out of in the United States. As expected this news was not welcomed by some of the top business executives in West Michigan. As an effort to bring down prices and stop people from driving to Detroit or Chicago to fly, the Regional Air Alliance of West Michigan began. They now conduct a survey every quarter gathering information from passengers regarding air service at GRR. The data is segmented in to the categories: overall satisfaction, access, airport environment, airport facilities, and check in. We analyze the data to determine trends and possible correlations regarding the thoughts of the passengers flying out of Grand Rapids. We will show where GRR is performing best and where it can improve.

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Apr 11th, 9:00 AM

Fly from Grand Rapids: Making Flying Out of GRR More Appealing

Henry Hall Atrium 8

At the beginning of 2010 Gerald R. Ford International Airport (GRR) was named the 2nd most expensive airport to fly out of in the United States. As expected this news was not welcomed by some of the top business executives in West Michigan. As an effort to bring down prices and stop people from driving to Detroit or Chicago to fly, the Regional Air Alliance of West Michigan began. They now conduct a survey every quarter gathering information from passengers regarding air service at GRR. The data is segmented in to the categories: overall satisfaction, access, airport environment, airport facilities, and check in. We analyze the data to determine trends and possible correlations regarding the thoughts of the passengers flying out of Grand Rapids. We will show where GRR is performing best and where it can improve.