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DOI

10.9707/1944-5660.1748

Key Points

This 15-month case study employed a comprehensive mixed-methods evaluation to document and assess the model across six key areas. Findings revealed the Hybrid: Flexible Purpose model preserved or improved grantmaking outcomes, enhanced staff well-being and autonomy, and expanded the diversity of the talent pool.

Challenges emerged regarding sustaining the organizational culture, fostering cross-team and informal relationships, and ensuring consistent policy implementation across teams, particularly in finding the optimal balance between stated goals and actual experiences during mandatory in-person gatherings.

Findings also documented a “hybrid coordination tax,” i.e., additional effort required to manage mixed in-person and virtual meetings and schedules.

These insights offer context and practical guidance for philanthropic organizations to maintain effectiveness while supporting employee well-being in hybrid work environments, including strategies for intentional communication and coordination practices, robust implementation support, and right-sizing in-person engagement policies.

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