Key Points

· The purpose of this article is to help foundations in their accountability and transparency efforts by sharing lessons from one foundation’s journey to develop a scorecard.

· A commitment to funding and sharing the results from rigorous evaluations set the tone for Robert Wood Johnson Foundation (RWJF) accountability.

· The Scorecard is a powerful tool for RWJF to set goals, track organizational effectiveness, and motivate responses to shortcomings.

· Foundations can tailor their scorecard to include what best serves their needs.

· With its Scorecard, RWJF found that comparative and quantitative measures are the most powerful forces to motivate change.

· Setting targets motivates staff to focus their efforts on certain areas and make improvements.

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