This article describes how the Hartford Foundation for Public Giving, with a subset of its grantees and their program recipients, teamed with the UCLA Center for Healthier Children, Families & Communities to redesign its evaluation process.
The foundation’s shift from traditional program evaluation to a more participatory, learning-focused approach resulted in new tools to assess variables that had been previously unexamined but were critical to program success.
This article examines the redesign process and those new tools – the data from which are being used to improve employee engagement and front-line practice as part of a cross-agency learning network – and concludes with a discussion of reflective practice and actions taken and with a summary of lessons learned.
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Bowie, P., & Sussman, R. (2017). A Neighborhood-Based Family Center Redesign Process: Taking a Systems Perspective. The Foundation Review, 9(2). https://doi.org/10.9707/1944-5660.1365